"Location is great. Food was great and staff very good." - Joy
"Lovely staff always smiling and offering assistance. The location was perfect for a cit..." - Zahra
"I had to leave before hand" - Jake
"The room was a lovely size, clean and the bed was massive and so comfortable. There was..." - Sue
"We loved everything." - Michaela
"very clean, we were able to check in early, parking on site and nice comfy beds. the wa..." - Jenna
"We liked the whole stay, the hotel was clean and tidy, the staff were so friendly and w..." - Susan
"everything went according to expectations. I've been there a couple of times before..." - Alejandro
"Very convenient for Norwich town centre and the station. I booked a single room with th..." - Janemelvin2
"We really enjoyed our stay in Norwich, it definitely lives up to its name "fine ci..." - Hewitt
"Clean comfortable room. Coffee/ hot chocolate machine very welcome. Very large well..." - Jacqueline
"we have stayed several times at the Black Swan and always a loveky place to stay. The s..." - Marion
"Lovely, clean property, warm welcome in a covid friendly environment. Room was clean,..." - Tracey
"Free parking outside the hotel only a few steps to carry your suitcases " - Sue
"Staff were very friendly and helpful and the room was lovely. Breakfast was lovely too" - Tracey
"Very good" - Ashton
"Excellently equipped, warm and quiet. " - Catherine